Responsible Gaming at Berriez Casino

At Berriez Casino, we are deeply committed to providing a safe, fair, and enjoyable gaming environment for all our players. We believe that gambling should always remain a form of entertainment — never a source of financial stress or personal harm. Our responsible gaming framework is designed to give you the tools, information, and support you need to stay in control of your play at all times.

Our Commitment to Safe Play

Here at Berriez Casino, we take responsible gambling seriously at every level of our operation. Ganadu Gaming Limited, the company operating Berriez Casino, is licensed and regulated by the Kahnawake Gaming Commission (KGC) under licence number 01003. This regulatory framework requires us to maintain strict responsible gaming standards and uphold the welfare of all players who access our platform.

We firmly believe that the vast majority of our players enjoy gambling as a recreational activity. However, we also acknowledge that for some individuals, gambling can become problematic. That is why we have integrated responsible gaming tools directly into our platform — accessible from your account at any time, whether you're playing on desktop or through our mobile-optimised site.

Recognising Problem Gambling

At Berriez, we encourage every player to regularly reflect on their gambling behaviour. Problem gambling can develop gradually and may not always be immediately obvious. We urge you to ask yourself the following questions honestly:

Do you spend more money on gambling than you originally intended?
Do you gamble to escape stress, anxiety, or personal problems?
Have you tried to cut back on gambling but found it difficult?
Do you feel irritable or restless when you are not gambling?
Have you borrowed money or sold possessions in order to gamble?
Has gambling negatively impacted your relationships, work, or finances?
Do you find yourself chasing losses in an attempt to win back money?

If you answered 'yes' to one or more of these questions, we strongly encourage you to make use of our self-help tools or reach out to a professional support organisation. At Berriez Casino, your wellbeing always comes first.

Responsible Gaming Tools Available to You

Our Berriez Casino platform provides a range of practical tools to help you manage your gaming activity. You can access these features at any time through your player account, and our 24/7 support team is always available via live chat or by email at support@berriez.com to assist you in activating them.

Deposit Limits

We allow you to set daily, weekly, or monthly deposit limits on your account. Once a limit is set, it takes effect immediately. If you wish to increase your limit, we apply a mandatory cooling-off period to ensure the change is a considered decision — not an impulsive one. Reductions, however, take effect straight away.

Session Time Limits

At Berriez, we offer session time limit options that allow you to restrict how long you can remain logged in and actively playing during any single session. This tool helps you maintain awareness of the time you spend on our platform.

Reality Checks

Our Berriez Casino platform can send you periodic reminders during your gaming session to let you know how long you have been playing. These reality check notifications are a simple but effective way to keep you grounded and aware of your activity.

Self-Exclusion

If you feel that you need a complete break from gambling, we offer self-exclusion options ranging from short-term cooling-off periods to permanent account closure. Once a self-exclusion is activated on our Berriez Casino account, we will take all reasonable steps to ensure you cannot access our services during that period. We also encourage players who self-exclude to consider registering with third-party self-exclusion schemes available in their region.

Account Closure

If you wish to close your account permanently, please contact our support team directly. We will act promptly and ensure your account is closed with no promotional communications sent to you thereafter.

Protecting Minors

We have a zero-tolerance policy when it comes to underage gambling. At Berriez Casino, access to our platform is strictly restricted to individuals who are 18 years of age or older, or the legal gambling age in their jurisdiction — whichever is higher. We carry out age verification checks as part of our KYC (Know Your Customer) process and reserve the right to suspend any account where age verification has not been completed.

We strongly recommend that parents and guardians make use of parental control software to prevent minors from accessing online gambling sites. Tools such as Gamban, Net Nanny, and Cybersitter can help restrict access to gambling content at the device level.

Support Organisations

Our Berriez Casino team is here to help, but we also recognise the value of independent, professional support. We encourage any player who feels they may have a gambling problem to reach out to the following organisations:

GamCare – www.gamcare.org.uk (UK players)
BeGambleAware – www.begambleaware.org
Gambling Therapy – www.gamblingtherapy.org
Peluuri – www.peluuri.fi (Finland)
Gamblers Anonymous – www.gamblersanonymous.org
Problem Gambling Canada – www.problemgambling.ca

These organisations offer free, confidential support and are available in multiple languages, including English and Finnish — the primary support languages we offer at Berriez Casino.

Our Responsible Approach to Promotions

At Berriez, we design our bonuses — including our Berriez Casino welcome bonus of 365 Free Spins and Daily Cashback of up to 20% — with transparency and fairness at their core. Our wagering requirements are kept deliberately light: 10x on Free Spin winnings and 35x on standard bonus funds. We never use promotional incentives to encourage players to gamble beyond their means, and all bonuses come with clearly stated terms and conditions.

If you have activated any responsible gaming limit on your Berriez Casino account, our system will ensure that bonus offers do not conflict with or undermine your chosen restrictions.

Contact Us

If you have any questions about responsible gaming, need help activating a tool, or want to discuss your situation with a member of our team, please do not hesitate to contact us. Our support team is available 24/7 via live chat directly on our website, or you can reach us by email at support@berriez.com. To get started or manage your account settings, use the Berriez Casino login page. At Berriez Casino, we are always here to listen — and to help.

Content updated: June 12, 2026